Project Scope

During the COVID-19 Innovation Project, student teams made up of 4-6 members worked to create a product or service to support communities within one of the six action areas identified.

Action Areas

Economic Impact

Social Impact

Medical Impact

Environmental Impact

Food Insecurity

Educational Impact

Project Structure

Teams underwent three different phases throughout the project. This project structure has been based upon design thinking and innovation processes.


Phase I – Problem Identification


During this phase, teams researched their action area as well as the stakeholders in order to narrow down their project scope into one problem statement. They started by breaking down their action area into problem spaces and target stakeholders. Afterwards, teams performed user research into one or two of these stakeholders to better understand the user’s journey within this space. Teams synthesized their user findings into a journey map or persona as well as a set of prioritized user needs. The final outcome of this phase was to create a problem statement reflecting the team’s problem space, target community, and their needs. 


Phase 2 – Ideation


During this phase, teams utilized their user needs, which acted as their project requirements, to brainstorm and ideate potential solution pathways. They reached out to potential community partners with similar goals and values to further their objectives. Additionally, during this phase, teams generated product/service concepts that they shared with potential users, peers, and project mentors to receive feedback. They performed an analysis of their proposed concepts to gauge how well they address their user needs. Based on the feedback and analysis, teams narrowed down their focus into one developed concept. With this developed concept, teams seek funding created a detailed project funding proposal that was distributed among departments at CMU. 


Phase 3 – Implementation


During this phase, teams further developed their concepts, established and confirmed partnerships, and applied for project funding. They created ‘prototypes’ of their final concept, which were refined by gaining further user and expert feedback. Teams worked to confirm partnerships and create implementation plans for advancing their concepts into the public. 

Meet the Exec Team

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